Privacy Policy

Effective Date: May 1, 2026 • Last Updated: May 1, 2026

This Privacy Policy describes how Franklin Investment Company LLC, operating as Meridian Advisory Group ("Company," "we," or "us"), collects, uses, and protects personal information in connection with our website and due diligence report services. This policy is provided in compliance with the Tennessee Information Protection Act (TIPA), Tenn. Code Ann. § 47-18-3201 et seq.

1. Information We Collect

We collect personal information you provide directly to us and information collected automatically when you visit our website.

Information you provide:

Contact and order information: Name, email address, company name, and deal information submitted via our order form.
Deal documents: Financial statements, listing URLs, and other materials you share to enable us to prepare your report.
Communications: Emails and messages you send to us.

Information collected automatically:

Log data: IP address, browser type, pages visited, and time spent on our website.
Cookies: We use essential cookies to operate the website. We do not use tracking or advertising cookies.

2. How We Use Your Information

We use personal information for the following purposes:

To prepare and deliver your requested due diligence report;
To communicate with you about your order, billing, and report status;
To respond to inquiries and support requests;
To improve our website and services;
To comply with legal obligations;
To detect and prevent fraud.

We do not sell your personal information to third parties. We do not use your personal information for targeted advertising.

3. Categories of Personal Information and Processing Purposes (TIPA)

Category	Examples	Purpose
Identifiers	Name, email address, IP address	Order fulfillment, communication, security
Commercial information	Report type, deal details, payment records	Order fulfillment, billing
Internet activity	Pages visited, browser type	Website improvement, security
Communications	Emails and messages	Customer support, record-keeping

4. Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share information only in the following circumstances:

Service providers: Third-party vendors (e.g., email delivery, payment processing via Stripe) who process information on our behalf under confidentiality agreements;
Legal compliance: When required by law, court order, or government authority;
Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

5. Data Retention

We retain your personal information and report-related documents for a period of five (5) years from the date of your engagement, or as otherwise required by applicable law. Deal documents shared with us are used solely for the preparation of your report and are not shared with any third party.

6. Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights Under TIPA

If you are a Tennessee resident, you have the following rights with respect to personal information we hold about you:

Right to access: Confirm whether we process your personal information and obtain a copy;
Right to correction: Request correction of inaccurate personal information;
Right to deletion: Request deletion of your personal information, subject to legal retention requirements;
Right to portability: Receive a copy of your personal information in a portable format;
Right to opt out: Opt out of the sale of personal information or targeted advertising (we do not engage in either).

To exercise any of these rights, contact us at reports@meridianadvisorygroup.net. We will respond within 45 days as required by TIPA. We will not discriminate against you for exercising your privacy rights.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., business listing marketplaces). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Payment Processing

Payment transactions are processed by Stripe, Inc., a PCI-DSS compliant payment processor. We do not store your credit card information on our servers. Please review Stripe's Privacy Policy for details on how they handle payment data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with a revised "Last Updated" date. Material changes will be communicated via email or a prominent notice on our website.

12. Contact Us

For privacy inquiries, rights requests, or concerns, contact us at:

Franklin Investment Company LLC d/b/a Meridian Advisory Group
Memphis, Tennessee
Email: reports@meridianadvisorygroup.net

We will respond to all privacy-related inquiries within 45 days.